Safeguarding Administration Lead

An exciting opportunity has arisen to be part of the Complex Health hub, who enable collaborative working between the following teams to ensure patients with complex needs receive all the support they need through a single pathway while accessing our services: Substance misuse, Learning disabilities, safeguarding, dementia and mental health.

The hub has a vision to facilitate health equality, leading to outstanding care, providing a holistic approach to healthcare collaborating with partners to deliver the best experience and outcomes for service users

We are looking for a proactive and organised individual, the post holder will be required to help with the lead the administration tasks related to Safeguarding and the Complex Health hub as well as being responsible for the day to day running of a busy office. The role holder will be required to provide clerical support to a team of health care professionals.

You Will

• Act as the first point of contact for enquiries, advise caller on correct action for their enquiry, signpost to staff members within the Safeguarding team and Complex Health hub when appropriate and to resolve queries as agreed
• Recording safeguarding enquiries speedily and accurately
• Compile data relating to the teams activities
• Managing email inboxes
• Telephone queries
• Data entry and analysis
• Receipting and requesting notes
• Room bookings
• Arranging multidisciplinary meetings
• Minute taking
• Ensure distribution of safeguarding information throughout the trust
• General office and admin tasks

You will be an experienced administrator, highly motivated with a flexible approach to work with clear and effective communication skills. Being able to prioritise and manage your own workload is essential. There will be a degree of autonomous working. For more information, please contact Chivonne Heath, Directorate Operations Manager, Complex Health Hub, [email protected],

Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.

We are a friendly, collaborative hospital, working with local services and home to N\&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park \& Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics

For further details / informal visits contact: Name: Chivonne Heath Job title: Directorate Operations Manager Email address: [email protected]