Sales Development Representative

Job Details

The Sales Development Representative plays a key role in helping InvoiceCloud grow. In this role, you’ll prospect, qualify, and create new sales opportunities by connecting with potential customers and building pipeline for the Sales team. Reporting to the SDR Manager, you’ll use a mix of inbound and outbound outreach, account-based strategies, and consistent follow-up to start meaningful conversations.

As the first point of contact, you’ll help shape how prospects experience InvoiceCloud—learning how to communicate value, build interest, and position our platform as a trusted solution for payments and digital transformation. This role is designed for early-career sellers who want real experience, strong coaching, and a clear path to becoming an Account Executive and beyond

Success Profile

At InvoiceCloud, success is anchored in our core competencies. These competencies guide how every employee delivers impact across their role.

Customer Centric

• Researches and engages prospective customers with a genuine interest in understanding their business challenges.
• Communicates InvoiceCloud’s value clearly and confidently during calls, emails, and LinkedIn outreach.
• Represents InvoiceCloud’s values and culture in every interaction, creating a strong first impression with prospects.
• Builds rapport quickly, navigates gatekeepers effectively, and keeps conversations focused on customer needs.

Results Driven

• Generates pipeline through consistent inbound and outbound prospecting, including cold calling and outbound campaigns.
• Executes account-based outreach strategies in partnership with Sales and Marketing.
• Maintains a healthy pipeline through persistent follow-up and discovery.
• Meets or exceeds weekly and monthly activity and meeting goals.
• Tracks and reviews activity and performance metrics to continuously improve results.

Takes Ownership

• Owns daily prospecting activity, follow-up, and opportunity tracking with discipline and accountability.
• Keeps Salesforce updated with accurate activity and progress to ensure strong handoff and follow-through.
• Partners closely with Account Executives to seamlessly transition qualified opportunities.
• Applies coaching and feedback quickly to improve skills, messaging, and effectiveness

Requirements

• Minimum 6 months of professional experience in sales, business development, or a customer-facing role
• Hands-on experience or strong interest in cold calling and outbound prospecting
• Comfort engaging prospects through phone, email, and LinkedIn at high volume
• Ability to understand basic customer challenges and explain how InvoiceCloud can help
• Experience working toward goals, quotas, or performance targets
• Strong time management and organizational skills
• Ability to operate in a fast-paced, high-growth SaaS environment
• Coachable, motivated, and eager to build a career in software sales

Benefits

We offer a competitive benefits program including:

• Medical, dental, vision, life \& disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave \& Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)