Salesforce Developer

Your role

We are seeking an experienced Salesforce Developer with strong expertise and skill to maintain and support our CRM Application. The ideal candidate will be responsible for designing, implementing, robust solutions that align with our business processes and strategic goals. In this role, you will translate complex business requirements into scalable Salesforce features, utilising your expertise in configuration, custom development, and system integration. You will collaborate closely with Project Management Team ensuring the optimal performance and integrity of our Cross-Border Salesforce environment.

What You'll Be Doing

Roles and Responsibilities:

• Design and implement scalable Salesforce solutions across Sales Cloud, Service Cloud and other Salesforce products, for an Org with around 1100\+ users.
• Collaborate with relevant stakeholders to understand the requirements and translate them into technical designs to ensure quality and alignment with enterprise standards.
• Ensure that technical documentation is created and updated for the operational and technical support of the CRM applications.
• Be an advocate of the system on behalf of the SF team and positively promote the system to the wider user community to aid Salesforce Adoption.
• Design and develop custom integrations between Salesforce and external systems using REST APIs, Apex and other Integration tools.
• Provide production support, troubleshooting, and resolution for live systems to ensure high availability.
• Stay updated on Salesforce platform enhancements and industry trends to guide long-term strategies.

Qualifications And Skills

• Minimum of 4 – 5 years of experience as Salesforce Developer.
• Strong experience with Salesforce Sales and Service Cloud and its underlying data model, standard objects, and functional capabilities.
• Strong proficiency with Salesforce Flow (preferred over Process Builder/Workflow Rules).
• Hands on work experience in Apex programming, Triggers, SOQL/SOSL, Lightning Web Components (LWC), and Aura Components.
• Experience in Integrations using Salesforce APIs to integrate with other systems, including legacy system.
• Excellent analytical, problem-solving, and critical thinking skills to design scalable and efficient solutions.
• Understanding of Salesforce architecture patterns, governor limits, and security models.
• Actively participates in design reviews, code reviews, and performance optimisation—implement best practices for Apex, LWC, and SOQL tuning.
• Understanding of agile development methods and tools like Jira.
• Ability to work independently while being an active collaborator with strong technical skills, excellent communication and a problem-solving mindset.
• Comfortable with shifting priorities and managing multiple deliverables.
• Strong self-management skills and the ability to launch new initiatives to improve processes.

Nice To Have

• Certifications – Salesforce Platform Developer 1 is required. PD2 / Sales Cloud Consultant / Service Cloud Consultant is desirable.
• Basic understanding of DevOps tools for Salesforce (CI/CD tools like Copado, Bitbucket etc.)