Salesforce Developer

Job Description

Must Have Technical/Functional Skills

Position Overview

The Salesforce Developer will design, build, and implement Salesforce solutions that support business processes and digital transformation initiatives. The role includes customizing Salesforce applications, developing integrations, and collaborating with business and technology teams. Experience in the Banking \& Financial Services (BFSI) domain is a strong added advantage, enabling deeper understanding of customer journeys, compliance workflows, and financial products.

Salesforce Core Skills

• Apex (Classes, Triggers, Batch/Scheduled Apex)
• Lightning Web Components (LWC), Aura Components
• Visualforce page development
• Salesforce Flows, Process Builder, Workflow Rules
• SOQL \& SOSL queries, Salesforce data modeling
• Salesforce APIs (REST/SOAP) and integration frameworks
• Understanding of Salesforce Security Model
• CI/CD tools (Gearset, Copado, Git, Azure DevOps)

Preferred Technical Skills

• Experience with Sales Cloud, Service Cloud, Experience Cloud
• Familiarity with Mulesoft, Boomi, or other integration middleware
• Agile/Scrum delivery exposure
• Knowledge of SQL, relational databases

Must-Have Functional Skills

• Ability to understand and convert business requirements into technical designs
• Strong understanding of CRM processes and customer lifecycle
• Troubleshooting and issue-resolution capabilities
• Working with business partners for requirement clarification

Roles \& Responsibilities

• Design, develop, test, and deploy Salesforce customizations and integrations
• Build scalable apps using Apex, LWC, and declarative tools
• Collaborate with product owners, analysts, and QA to deliver high-quality solutions
• Maintain data integrity, security rules, and access models
• Optimize performance and troubleshoot platform issues
• Participate in Agile ceremonies and contribute to technical planning
• Ensure adherence to Salesforce and industry best practices
• Mentor junior developers and conduct code reviews

Generic Managerial Skills, If any

• Strong communication and stakeholder-management skills
• Ability to work in cross-functional teams
• Excellent problem-solving and analytical thinking
• Time management and multi-tasking abilities
• Leadership skills for senior or lead roles
• Strong documentation skills

Experience Or Understanding Of BFSI Domain Concepts, Such As

Banking Processes

• Retail/Commercial banking workflows
• Customer onboarding \& KYC processes
• Loan origination, mortgage lifecycle, and underwriting
• Case management for disputes, service requests

Regulatory \& Compliance Awareness

• KYC/AML standards
• Risk assessment and fraud monitoring flows
• Audit and data governance requirements

Product Knowledge\&

• Deposits, credit cards, loans, mortgages
• Financial transaction handling and dispute resolution
• Call center/service workflows for banking customers

BFSI-Specific Salesforce Use Cases

• Integration with core banking systems
• Customer 360 views tailored for financial advisors
• Service Cloud for banking contact centers
• Lead-to-Opportunity flows specific to financial products

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical \& Health, Dental \& Vision, Disability Planning \& Insurance, Pet Insurance Plans.

Family Support: Maternal \& Parental Leaves.

Insurance Options: Auto \& Home Insurance, Identity Theft Protection.

Convenience \& Professional Growth: Commuter Benefits \& Certification \& Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave \& Holidays.

Legal \& Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $130,000 - 140,000 a year

Qualifications:

BACHELOR OF COMPUTER SCIENCE