Scrum Master for Oracle CPQ

Job Description

Must Have Technical/Functional Skills

Agile Framework Expertise

• Strong hands on experience with Scrum (primary) and working knowledge of SAFe / Kanban
• End to end facilitation of:
• Sprint Planning
• Daily Standups
• Sprint Reviews
• Retrospectives
• Backlog Grooming
• Story point estimation techniques (Planning Poker, T shirt sizing)
• Velocity tracking, burndown/burn up charts
• Handling dependencies across CPQ \+ CRM \+ ERP teams

Agile Metrics \& Tools

• Jira / Azure DevOps for:
• Backlog management
• Sprint tracking
• Release planning
• Measuring:
• Sprint predictability
• Cycle time
• Team velocity

Roles \& Responsibilities

• Agile \& Scrum Facilitation
• Serve as the Scrum Master for one or more Oracle Cloud CPQ Agile teams
• Facilitate all Scrum ceremonies, including:
• Sprint Planning
• Daily Stand ups
• Backlog Refinement
• Sprint Reviews / Demos
• Retrospectives
• Ensure adherence to Scrum principles and Agile best practices
• Coach teams on self organization, accountability, and continuous improvement
• Shield teams from external disruptions and unplanned work

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• Oracle Cloud CPQ Delivery Enablement
• Enable Agile delivery across Oracle Cloud CPQ modules, including:
• Product Configuration
• Pricing and Discounting Logic
• Approval Workflows
• Quote Documents (Document Designer)
• Commerce Processes
• Demonstrate strong understanding of Lead to Quote (L2Q) and Quote to Cash (Q2C) business flows
• Support incremental and risk aware CPQ delivery aligned to business priorities

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• Backlog \& User Story Management
• Partner with Product Owners to maintain a prioritized, well refined CPQ backlog
• Validate CPQ user stories and ensure:
• Clear business objectives
• Well defined acceptance criteria
• Integration and regression impact consideration
• Facilitate story estimation for CPQ configuration, pricing, and approvals
• Identify risks associated with poorly defined or underscoped CPQ requirements

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• Dependency \& Integration Management
• Identify, manage, and track dependencies across:
• Oracle CPQ
• CRM platforms (Oracle Sales Cloud / Salesforce)
• Oracle ERP Cloud (Order Management, AR, Pricing)
• Middleware and integrations (OIC, MuleSoft, Boomi)
• Coordinate with other Scrum Masters, Release Managers, and integration teams
• Proactively address cross team and cross system constraints impacting delivery

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• Impediment, Risk \& Issue Management
• Identify and remove impediments impacting CPQ delivery, including:
• Configuration complexity
• Pricing and approval bottlenecks
• Environment availability issues
• Maintain transparency on delivery risks and mitigation plans
• Escalate issues with clear impact assessment and recommended actions

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• Quality, UAT \& Release Support
• Enforce Definition of Done (DoD) and quality standards for CPQ deliverables
• Support UAT planning and coordination with business stakeholders
• Ensure adequate regression testing coverage for CPQ pricing and configuration changes
• Assist with controlled CPQ releases, hotfix management, and production defect triage
• Ensure compliance with pricing governance, audit, and approval controls

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• Metrics, Reporting \& Governance
• Track Agile delivery metrics, including:
• Velocity
• Sprint predictability
• Defect trends
• Carry over analysis
• Use metrics to drive continuous improvement and informed decision making
• Provide clear and concise status reporting to leadership, business, and program management

________________________________________

• Stakeholder Management \& Communication
• Act as a liaison between technical CPQ teams and business stakeholders
• Facilitate alignment across Sales Operations, Pricing, Finance, and IT
• Ensure sprint reviews and demos focus on business value and outcomes
• Support change management and business readiness activities

________________________________________

Required Skills \& Qualifications

Agile \& Delivery Skills

• Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent preferred
• Strong hands on experience with Scrum and Agile delivery
• Proficiency with Agile tools such as Jira or Azure DevOps

Oracle CPQ \& Domain Knowledge

• Hands on experience supporting Oracle Cloud CPQ implementations
• Strong understanding of Quote to Cash (Q2C) processes
• Working knowledge of CPQ configuration, pricing, approvals, and integrations
• High level awareness of BML, BMQL, and CPQ data structures (non developer)

Professional Skills

• Strong facilitation, communication, and stakeholder management skills
• Ability to balance business urgency with technical and compliance risks
• Experience working in cross functional, globally distributed teams

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Preferred Qualifications

• Experience in large scale Oracle Cloud ERP or CRM programs
• Prior experience in Sales Operations, Pricing Governance, or Revenue Operations landscapes
• Exposure to SAFe or scaled Agile frameworks

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Success Measures

• Predictable sprint delivery with minimal carry over
• Reduced CPQ production defects and rework
• High stakeholder satisfaction with Agile delivery cadence
• Improved Agile maturity across CPQ teams

Generic Managerial Skills, If any

Project Manager

• Manage scope, timeline, and delivery
• Coordinate stakeholders and teams
• Drive go live and project milestones

Base Salary Range : $100,000 to $120,000 Per Annum

TCS Employee Benefits Summary

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical \& Health, Dental \& Vision, Disability Planning \& Insurance, Pet Insurance Plans.

Family Support: Maternal \& Parental Leaves.

Insurance Options: Auto \& Home Insurance, Identity Theft Protection.

Convenience \& Professional Growth: Co

Qualifications:

BACHELOR OF COMPUTER SCIENCE