Senior Account Manager

Job Summary:

We are seeking an experienced

Senior Account Manager

with strong existing relationships across

government and semi-government entities

to lead the growth and management of strategic client accounts within the Commercial department. The role focuses on leveraging public sector networks, building long-term client relationships, driving revenue expansion, and ensuring the highest levels of client satisfaction.

Key Responsibilities:

• Manage and grow strategic relationships with

government and semi-government clients

to build long-term partnerships.

• Leverage an established network within the public sector to unlock new business opportunities and strategic deals.
• Develop and execute account plans focused on revenue growth and retention.
• Deliver tailored solutions, technical, and financial proposals aligned with client needs.
• Navigate government procurement processes, tenders, and framework agreements effectively.
• Oversee contract execution and ensure delivery quality and commercial commitments.
• Identify upselling, cross-selling, and new business opportunities within existing accounts.
• Resolve client escalations professionally to maintain top-level satisfaction.
• Monitor account performance, collections, and submit regular reports to management.
• Relay client feedback to internal teams to support service improvement.
• Represent the company in key client meetings, government forums, and industry events.
• Maintain strict confidentiality of client data and strategic information.

Qualifications:

• Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
• Established network and strong existing relationships with decision-makers in the

public sector

.

• Solid understanding of government procurement cycles, tendering platforms (e.g., Etimad), and regulatory frameworks.
• Demonstrated success in achieving revenue targets and closing complex commercial deals.
• Strong negotiation, communication, and stakeholder management skills at executive level.
• Excellent communication skills in

Arabic and English

.

• Proficiency in CRM systems.
• Based in

Riyadh, Saudi Arabia

.