Senior Business Analyst

Key Responsibilities

Business \& Workflow Discovery

• Lead stakeholder discovery sessions to understand current-state workflows, operational pain points, controls, and target outcomes.
• Analyze and document business processes, workflows, edge cases, and exception handling.
• Identify gaps, dependencies, risks, and improvement opportunities.

Requirements \& Documentation

• Translate business needs into structured delivery artifacts, including:

Business requirements

Process flows

User stories

Acceptance criteria

Non-functional requirements

• Define clear problem statements, scope boundaries, assumptions, risks, and success metrics.
• Maintain traceability between requirements, business objectives, and delivered solutions.

Collaboration \& Delivery Support

• Partner closely with product owners, engineers, QA teams, and stakeholders to refine requirements and resolve ambiguities.
• Facilitate alignment between business and technology teams to support efficient delivery.
• Support backlog refinement, story slicing, and prioritization activities.
• Help unblock execution by clarifying functional and technical requirements.

Testing \& Validation

• Define test scenarios and support User Acceptance Testing (UAT).
• Coordinate validation activities to ensure delivered functionality aligns with business intent and operational expectations.
• Support auditability, approvals, controls, and data lineage requirements where applicable.

Communication \& Governance

• Communicate project status, decisions, risks, and open questions clearly and consistently.
• Build strong stakeholder relationships through transparency, professionalism, and trust.
• Use AI-enabled tools responsibly to accelerate documentation, analysis, summarization, and gap analysis while ensuring accuracy and data confidentiality.

Required Qualifications

• 5\+ years of experience as a:

Business Analyst

Functional Analyst

Technical Business Analyst

or similar role within software delivery environments

• Strong expertise in business discovery and requirements gathering.
• Ability to translate conversations into structured, testable requirements efficiently.
• Comfortable participating in technical discussions involving:

APIs

Data flows

System integrations

Application behavior

• Strong understanding of workflows, operational controls, edge cases, and exception management.
• Excellent written and verbal communication skills.
• Proven stakeholder management and conflict-resolution abilities.
• High level of integrity, accountability, and professionalism under pressure.

Preferred Qualifications

• Experience in operations, finance, accounting, or control-focused environments.
• Familiarity with Agile methodologies, including:

User stories

Backlog management

Iteration planning

• Basic SQL knowledge and experience supporting reporting or analytics initiatives.
• Exposure to workflow-based or event-driven systems, including:

Messaging platforms

Orchestration tools

Audit trail requirements

• Experience working within less mature or evolving delivery environments.