Job Description
Role Description
Location:Dallas, TX (5 days onsite)
Role Overview
The Cloud Operations Engineer L1L15 provides operational support for enterprise cloud environments with a primary focus on Google Cloud Platform GCP The role acts as the first point of engagement for cloud s incidents operational events and service requests while ensuring adherence to ITILaligned service management practices
Shift timings
12 PM 8 PM Central Time
Experience Requirements
Minimum 5 years of experience in Cloud Operations Infrastructure Operations NOC IT Operations SRE Operations or Cloud Support environments
Key Roles And Responsibilities
- Monitor cloud infrastructure and respond to s from enterprise monitoring tools
- Perform L1 and L15 incident triage troubleshooting and remediation
- Manage incidents requests and operational tasks through ServiceNow
- Support GCP Compute Engine IAM VPC DNS Storage Load Balancing VPN and Logging services
- Participate in major incident bridges and war rooms
- Execute runbookdriven operational activities and health checks
- Support change reviews risk assessments prepost implementation validations and approved operational changes
- Maintain SOPs runbooks KEDB articles and knowledge of repositories
- Provide shift handovers and operational reporting
- Identify automation toil reduction and service improvement opportunities
Primary Skills
- Google Cloud Platform GCP
- Linux Administration
- Basic Networking TCPIP DNS VPN Routing Firewalls
- Preferred Optional Skills
- AWS and Azure exposure
- Kubernetes GKE
- Docker
- Terraform Infrastructure as Code
- GitHub Azure DevOps Jenkins
- Ansible and workflow automation
- Cloud Security and Governance
- Certifications Preferred
- Google Associate Cloud Engineer Google Professional Cloud Architect
Other Details
Actual compensation within the range will be dependent upon the individual's skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits And Perks
- Comprehensive Medical Plan Covering Medical, Dental, Vision
- Short Term and Long-Term Disability Coverage
- 401(k) Plan with Company match
- Life Insurance
- Vacation Time, Sick Leave, Paid Holidays
- Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer
: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree
is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
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