Senior Human Resources Business Partner, Ops

1\. About Our Client:

The organization operates in the AI-driven lending marketplace, aiming to reduce the cost and complexity of borrowing for Americans. It partners with banks and credit unions to expand access to affordable credit through advanced technology that uses over 1,800 data signals to facilitate smarter, fairer lending decisions. The company serves millions of customers and supports employees across more than 80 cities in the US and Canada, enabling flexible work arrangements while maintaining opportunities for in-person collaboration through team events and office locations.

2\. About the Opportunity:

The Senior Human Resources Business Partner, Ops is responsible for partnering with leaders across Operations and Risk teams to support daily business and organizational priorities. This role provides hands-on guidance in areas such as manager coaching, performance management, employee relations, and team effectiveness. It plays a key role in helping leaders make informed people-related decisions, driving strong team performance, and ensuring a consistent employee experience as the teams scale. The position also contributes to company-wide People initiatives that support an inclusive, high-performing workplace.

3\. Responsibilities:

• Advise and consult with managers and leaders on organizational design and talent development

• Partner with managers to identify and grow high performers and address low performance

• Oversee and resolve employee relations issues through investigations and policy application

• Build relationships with managers to enhance their confidence and effectiveness

• Support core HR programs such as performance cycles and employee engagement surveys

• Serve as a problem solver between HRBP team and business to balance short- and long-term needs

4\. Requirements:

• BA/BS degree or equivalent professional experience

• 6-10\+ years of Human Resources experience including HRBP, generalist, or employee relations roles

• Strong communication and stakeholder management skills

• Ability to navigate ambiguity and complex interpersonal dynamics with sound judgment

• Experience managing performance and employee relations processes

• Familiarity with people analytics and HRIS systems to inform decision-making

• High emotional intelligence and professionalism in handling sensitive situations

• Proven ability to build relationships across teams and levels to drive business outcomes

• Strong ownership, integrity, and accountability with a bias for action

5\. Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.