Senior Information Technology Project Manager

Location: Commerce, CA - onsite 5 days a week

Job Type: Fulltime (NO C2C or visa transfers \& sponsorships)

We are seeking an experienced

Senior IT Solutions Business Manager

to partner with business stakeholders and technical teams to design, implement, and optimize enterprise business systems. This role plays a key part in translating business needs into functional requirements, driving process improvements, and supporting enterprise‑level ERP solutions across Finance, Supply Chain, or Sales domains.

Responsibilities:

• Analyze, document, and evaluate current business processes and systems to define clear, actionable business and functional requirements.
• Lead business requirements sessions and collaborate with stakeholders to understand objectives, operational workflows, data needs, and reporting requirements.
• Guide business teams on best practices for process improvement and effective use of ERP tools and supporting technologies.
• Act as a key liaison between business users, systems analysts, developers, and vendors throughout system development and enhancement efforts.
• Write detailed documentation outlining user needs, system functionality, and process flows.
• Develop and execute testing strategies for business and functional processes, including user acceptance testing.
• Support new software and hardware implementations through training, documentation, and post‑go‑live support.
• Track and manage changes to business and functional specifications.
• Create or contribute to user guides, procedures, and training materials.
• Monitor post‑implementation issues and drive continuous improvement initiatives.
• Lead or contribute to cross‑functional initiatives requiring strong collaboration and organization.

Experience \& Qualifications:

• Bachelor’s degree in a related field preferred; equivalent experience will be considered. Advanced degrees or relevant system certifications are a plus.
• 13\+ years of overall professional experience.
• 7\+ years of hands‑on experience in business systems analysis or ERP functional support roles.
• Demonstrated ability to lead cross‑functional initiatives and manage complex requirements.
• Experience implementing and supporting Tier 1 ERP systems, with preference for Microsoft Dynamics AX 2009/2012 and/or Dynamics 365 Finance \& Operations.
• Ability to model complex business processes using Visio or similar tools.
• Industry experience in CPG or manufacturing is a plus.
• Functional expertise in one or more of the following areas:
• Finance: General Ledger, Fixed Assets, Accounts Payable/Receivable
• Supply Chain: Manufacturing, Inventory Management, Logistics, Shipping
• Sales

:

Order Management, Pricing, Distribution, Customer Relationships, EDI

• Strong analytical skills with the ability to translate business needs into practical system solutions.
• Excellent verbal and written communication skills.
• Proven ability to work effectively with both technical and non‑technical stakeholders.
• Detail‑oriented with a focus on quality, documentation, and continuous improvement.
• Proactive, self‑motivated, and committed to ongoing learning.
• Customer‑focused mindset with strong problem‑solving and conflict‑management skills.

Benefits:

• Competitive market salary based
• Full benefits package - Health Insurance, PTO

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance