Location
Boston, MA
Salary
Not specified
Type
fulltime
Posted
Today
Job Description
ABOUT THE ROLE
We're looking for a Senior Product Designer who can own the strategy and do the work. You'll be our only designer, which means real ownership — of the design system, the methodology, and how this product looks and feels for years to come. This is a high-impact role for someone who thinks in systems, balances execution with vision, and wants to be the person who defines how a growing platform evolves across web and mobile.
WHAT YOU’LL OWN
- Define and scale shared patterns, principles, and standards that promote quality, consistency, and velocity — ensuring visual and functional consistency across every product touchpoint
- Build and maintain a robust, version-controlled design library and comprehensive style guides that serve as the single source of truth for design and engineering
- Establish a scalable design methodology: define handoff processes, feedback loops, documentation standards, and the rituals that keep quality high at speed
- Partner directly with Product and Engineering leadership to influence roadmap decisions — translating business goals into user-centric solutions
- Work closely with PMs on a daily basis to shape problems before solutions are proposed, pressure-test requirements, and stay aligned through delivery
- Plan and run user research sessions — interviews, usability tests, contextual inquiry — and translate what you learn directly into design decisions
- Lead regular design reviews, creating a culture of honest, structured critique that improves output across the whole team
- Execute end-to-end across the full design spectrum: UX research, wireframing, high-fidelity UI, and prototyping for complex workflows and multi-surface products
- Identify and address usability gaps and workflow friction — proactively, not reactively
- Actively integrate AI tools to automate repetitive tasks, accelerate iteration, and improve overall design output across the org
- Raise the craft bar for the team around you — through feedback, documentation, and the work itself
WHAT WE’RE LOOKING FOR
- 5–8\+ years of end-to-end product design experience — from ideation to polished UI — with a portfolio that shows strong UX thinking
- Attention to detail and a strong sense of craft
- Proven experience building or significantly scaling a design system, including component architecture, tokenization, and library governance
- Strong Figma proficiency — not just using it, but organizing it for others at scale
- Familiarity with HTML/CSS and front-end logic sufficient to design with code constraints in mind and hand off without ambiguity
- Experience operating at both the strategic and execution levels — because as our only designer, you’ll need to do both
- A systems thinker who defines patterns and principles, not just one-off screens
- Genuine enthusiasm for AI-assisted design workflows — you’ve used them, you have opinions, and you’re actively exploring what’s next
- Strong written communication: you document your decisions and can explain design rationale to any audience
- Proven experience designing across both web and mobile surfaces — you understand the constraints and interaction patterns of each
- Genuinely curious about our customers and product — you want to understand the industry, not just design for it
NICE TO HAVE
- Experience designing complex B2B SaaS products with multiple user personas — customers, third-party users, and internal tools
- Background in or exposure to design ops, brand design, or motion
- Experience as a founding or first/second designer in a fast-growth environment
- Familiarity with atomic design principles and token-based theming at scale
WHAT SUCCESS LOOKS LIKE
Design system:
Scalable, well-adopted, and trusted by both design and engineering
User experience:
Consistent, intuitive experiences across all modules and surfaces
Velocity:
Faster design and dev cycles through standardization, clear process, and AI adoption
Strategy alignment:
Product and design moving in the same direction from day one of discovery
SKILLS \& TOOLS
Figma · Design systems · Component libraries · UX research · UI design · Prototyping · Style guides · Web \& mobile design · iOS / Android · Product strategy · AI tools · HTML/CSS · Design ops · Cross-functional collaboration
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