Senior Program Manager (Security Systems Integration)

Superior Alarm Systems is a premier systems integrator specializing in CCTV, access control, intrusion detection, and fire alarm systems. We design and deliver end-to-end security solutions in complex, high-stakes environments—serving clients that range from large pharmaceutical and manufacturing firms to entertainment studios and executive estates.

Our reputation is built on technical excellence, operational discipline, and first-class service.

We are seeking a Senior Program Manager to serve as the primary point of contact for a dedicated enterprise client and to lead a large-scale migration of access control and CCTV systems into Genetec Security Center (Synergis \& Omnicast). This is not a coordination role. This is a hands-on, senior program leadership position for someone who deeply understands how Genetec environments should be architected, standardized, and operated at scale.

This role blends technical ownership, client partnership, and program execution - owning both the system and the relationship.

What You'll Be Responsible For

Client Ownership \& Program Leadership

Act as the trusted, onsite liaison between the client and SAS technical, security, and operations teams

Build strong partnerships with client stakeholders, including IT and Security Operations

Own timelines, expectations, communication, and delivery across the program

Genetec Migration \& Standardization

Lead the migration of legacy access control and CCTV platforms into Genetec Synergis and Omnicast

Establish and enforce Genetec standards, including:

Naming conventions (areas, cameras, user groups)

Deployment strategies and programming standards

Build sheets, device schedules, and programming templates

Ensure the environment is consistent, scalable, and supportable long-term

Audit, Optimization \& Remediation

Audit deployed cameras and security devices post-migration

Identify performance gaps, non-standard implementations, and risk areas

Develop and execute remediation and replacement plans aligned with client needs and security standards

Cross-Functional Program Execution

Coordinate delivery across:

IT \& Network Engineering

Security Operations

Operations

Human Resources

Lead weekly project meetings, status reporting, and risk mitigation

Drive continuous improvement and long-term scalability of the client's security environment

Continuous Improvement

Stay current on fire and life safety technologies deployed by SAS

Contribute to cross-training initiatives and program maturity

Maintain a security-first mindset across all facilities and projects

What We're Looking For

Technical \& Professional Strengths

Deep understanding of access control and video systems, not just project tracking

Exceptional attention to detail and documentation discipline

Strong organizational, analytical, and problem-solving skills

Comfortable working independently with minimal supervision

Excellent written and verbal communication skills

Ability to present technical findings to both technical and non-technical audiences

Working knowledge of D-Tools and Microsoft Office

Confident collaborating with clients, internal teams, vendors, and trades

Required Experience

5\+ years in enterprise security systems, program management, or low-voltage project leadership

Strong, hands-on experience with Genetec Security Center in enterprise environments

Proven success leading complex, multi-stakeholder security programs (on-site and remote)

Education

Bachelor's or Associate degree in a related field, or equivalent experience

Why Join SAS

Dedicated client ownership - deep partnership, not ticket-based support

High visibility and impact, leading a major Genetec migration

Opportunity to define standards, not just follow them

Work with cutting-edge access control and video technologies

Shape long-term security strategy and best practices

Blend technical leadership with account ownership in a sophisticated environment

Benefits:

Medical (with up to 95% of premiums covered), dental, and vision options)

Two weeks of vacation per year

Seven sick days per year

Seven paid holidays per year

Training, development, and growth opportunities

Company laptop provided

Annual salary of $140k-160k (DOE), plus bonus potential