Senior Scrum Master

Position Overview

We are seeking an experienced

Scrum Master / Agile Delivery Lead

to support technology delivery teams in an Agile environment. This role will provide servant leadership, facilitate Scrum ceremonies, drive team objectives, and ensure successful execution of Program Increment (PI) objectives in alignment with the organization’s strategy, vision, and roadmap.

The ideal candidate will bring strong Agile/Scrum expertise, excellent communication skills, and the ability to proactively identify and remove impediments while providing leadership with clear, metrics-driven visibility into delivery performance.

Key Responsibilities

• Serve as a

servant leader

to Agile delivery teams while leveraging strong domain and technical knowledge.

• Facilitate and drive

Scrum ceremonies

, including daily stand-ups, sprint planning, sprint reviews, retrospectives, and other Agile team activities.

• Partner closely with Product Owners to ensure

backlog refinement, prioritization, and story readiness

.

• Drive execution of

Program Increment (PI) objectives

to support overall strategy, product vision, and roadmap.

• Ensure the team delivers measurable value to end users and stakeholders.
• Track and proactively manage

risks, timelines, dependencies, issues, and delivery gaps

across Agile teams.

• Develop and provide

metrics-driven insights

into team delivery and execution using relevant Agile and team-level metrics.

• Establish visibility into team objectives, progress, risks, issues, opportunities, and impediments.
• Monitor and measure

user story execution, sprint performance, velocity, and overall delivery health

.

• Identify, address, and remove team impediments, escalating issues when additional support or leadership intervention is required.
• Partner with Product Managers and Product Owners to improve overall team efficiency and delivery processes.
• Identify recurring obstacles and develop strategies to prevent similar impediments in the future.
• Manage external relationships and collaborate with

product partners, vendor partners, and other stakeholders

as needed.

• Provide detailed

Scrum-level metrics and reporting

using JIRA and related plugins/tools.

• Promote continuous improvement and help Agile teams mature their processes, practices, and delivery capabilities.
• Ensure teams remain focused on commitments, timelines, quality, and delivery outcomes.

Qualifications

• Bachelor’s degree in

Computer Science, Computer Engineering, Information Technology, or another technical field

, or equivalent work experience required.

• Advanced degree preferred.
• 5\+ years of experience

facilitating Agile, Scrum, or other rapid application development teams.

• Demonstrated experience leading technology teams to deliver solutions

on time, within budget, and according to requirements/specifications

.

• Strong understanding of

Agile, Scrum, backlog management, sprint execution, and PI planning/execution

.

• Hands-on experience with

JIRA and JIRA plugins

for delivery tracking, metrics, and reporting.

• Strong ability to identify and manage

risks, dependencies, issues, and impediments

.

• Excellent communication, facilitation, stakeholder management, and problem-solving skills.
• Ability to work effectively with Product Owners, Product Managers, technology teams, vendors, and senior stakeholders.
• Strong analytical and data-driven mindset with the ability to translate Agile metrics into actionable insights.

Preferred Qualifications

• Certified ScrumMaster (CSM)

or other Agile/Scrum certification preferred.

• Experience working within a

Scaled Agile / SAFe

environment and familiarity with Program Increment (PI) planning.

• Experience supporting technology transformation or complex enterprise initiatives.
• Strong understanding of Agile delivery metrics and team performance measurement.