Software Development Specialist 3 (Salesforce)

Information Technology Department

Hourly Rate: $41\.81 commensurate with experience

About The Information Technology Department

The Information Technology (IT) Division works collaboratively with all PUCO departments to identify, procure and support information technology solutions necessary to perform the mission critical business functions of the PUCO. IT subject matter experts: maintain more than 50 business applications: plan, design, build and deploy new IT solutions; provide support for phones, tablets, laptops, desktops and printers; maintain production systems; and manage PUCO’s websites and webcasting activities. In addition, the IT division coordinates infrastructure support and IT security services with the Department of Administrative Services (DAS) and the Office of Information Technology (OIT).

What You'll Do

In this position as the

Software Development Specialist 3 ,

your primary duties will be:

• Lead architectural design efforts, ensuring all Salesforce solutions follow secure, scalable, and maintainable patterns
• Guide developers through code reviews, mentorship, and enforcement of engineering best practices
• Collaborate closely with administrators, analysts, and technical teams to deliver cohesive, integrated enterprise solutions
• Oversee full lifecycle development activities, including technical design, unit testing, integration, UAT support, and deployment
• Develop high-quality applications using Apex, Visualforce, Lightning Web Components, and integration technologies
• Troubleshoot and resolve complex issues, ensuring system stability, performance, and adherence to organizational standards
• Stay current with Salesforce releases, platform advancements, and industry best practices to recommend strategic improvements
• Maintain comprehensive technical documentation to support system understanding, maintenance, and team knowledge sharing
• Translate business requirements into detailed technical specifications and align designs with long-term architectural direction
• Collaborate with administrators, analysts, and developers to ensure seamless integration with other systems
• Promote and deploy code across multiple environments using established DevOps practices
• DevOps/release management experience

Report in location: 180 E. Broad St., Columbus, Ohio 43215, Franklin County.

• Our agency does not participate in H1-B Visa Sponsorship

PUCO core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across PUCO departments. Most positions perform work on-site at the PUCO Central Office. Flex-time schedules are based on operational need and require supervisor approval.

Salary Information:

Unless required by legislation or union contract, starting salary is set at the lowest rate of the salary range. In most cases, successful employees will increase a step in the salary range within six months, with subsequent step increases occurring every year. In addition, the State of Ohio offers cost of living adjustments, longevity supplements after five years of public service, and wellness.

60 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description \& job posting.

• Or completion of associate core program in computer science or information systems; 42 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description \& job posting.
• Or completion of undergraduate core program in computer science or information systems; 36 mos. combined work experience in any combination of the following: assuring requirements are defined and approved, performing code reviews and ensuring application development standards are met including 12 mos. work experience in the primary technology as specified by the agency position description \& job posting.
• Or equivalent of minimum class qualifications for employment noted above. Note: The official position description on file with the designated agency is to reflect the required, primary technology directly relating to the duties of the position. Only those applicants possessing the experience in the required, primary technology listed in the position description \& job posting are to be considered for any vacancies posted. The job posting must list the required technology commensurate with the position in question.

Job Skills:

Software Development/Implementation

Organization

Public Utilities Commission

Agency Contact Name and Information

HUMAN RESOURCES - ContactJobsHR@puco.ohio.gov.

Unposting Date

Oct 8, 2026, 11:59:00 PM

Primary Location

United States of America-OHIO-Franklin County-Columbus

Schedule

Full-time

Work Hours

8-5, Flex Available

Classified Indicator

Classified

Union

OCSEA

Technical Skills

Cloud computing, Software development/implementation, Salesforce

Professional Skills

Analyzation, Attention to Detail, Interpreting Data

Primary Technology

Cloud Services Administration

Agency Overview

The Public Utilities Commissions of Ohio

(PUCO)

affects nearly every household in Ohio. The PUCO regulates providers of all types of utility services which includes electric and natural gas companies, local and long-distance telephone, water and wastewater, and rail and trucking companies. More recently, the PUCO gained responsibility for facilitating competitive utility choices for Ohio consumers.

To carry out our responsibilities, the PUCO employs a professional staff that includes engineers, economists, attorneys, and safety inspectors. Continually monitoring the activities of utility and transportation companies, the PUCO works to ensure safe and reliable services for all Ohioans.

Our mission is to assure all residential and business consumers access to adequate, safe and reliable utility services at fair prices, while facilitating an environment that provides competitive choices.