Solution Architect

OneMagnify is an AI native, platform-enabled B2B digital agency operating at the intersection of data, technology, and creativity. We help complex organizations drive measurable business outcomes by building smarter customer experiences and delivering highly integrated solutions across digital, media, and technology. By combining deep industry expertise with advanced analytics and artificial intelligence, we enable our clients to make better decisions, move faster, and compete more effectively in dynamic markets.

We are looking for a strategic Solutions Architect specializing in optimizing Salesforce platforms and enterprise‑scale data environments to serve as CRM technical lead to drive performance, scalability, and measurable business outcomes. Expert in designing end‑to‑end solutions that align technical architecture with business strategy, leveraging Salesforce capabilities alongside modern data platforms to enable operational efficiency, data integrity, and informed decision‑making.

The Impact You’ll Have:

Solution Optimization \& Architecture

• Lead the optimization of cross-cloud Salesforce implementations (Data Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Service Cloud, custom platforms) to improve Consumer Marketing performance, scalability, and maintainability.
• Evaluate existing architectures to identify technical debt, performance bottlenecks, and opportunities for consolidation or modernization.
• Design extensible, future‑ready solutions that support enterprise growth, high data volumes, and complex business processes.

Enterprise Data Integration \& Strategy

• Architect and optimize integrations between Salesforce and enterprise data platforms (data lakes, data warehouses, MDM systems, ERP, and external services).

Performance, Scalability, and Reliability

• Optimize system performance through refined data models, indexing strategies, asynchronous processing, and optimized automation.
• Design for high availability, fault tolerance, and secure access across enterprise environments.

Business Alignment \& Stakeholder Leadership

• Partner with business leaders, product owners, and delivery teams to translate business needs into optimized technical solutions.
• Provide architectural guidance and decision frameworks that balance speed, cost, risk, and long‑term value.
• Influence enterprise standards, best practices, and architectural roadmaps.

Governance, Security, and Compliance

• Ensure solutions adhere to enterprise security, compliance, and regulatory requirements.
• Implement role‑based access controls, data protection strategies, and audit‑ready architectures within Salesforce and connected systems.

Continuous Improvement \& Innovation

• Drive continuous optimization through monitoring, analytics, and performance tuning.
• Evaluate and adopt emerging Salesforce features and data technologies to improve solution efficiency and reduce total cost of ownership.
• Collaborate with delivery teams on scalable design patterns and optimization best practices.

What you’ll do:

Salesforce \& Enterprise Data Optimization

• Architect, design, and implement scalable Salesforce solutions across Data Cloud, Experience Cloud, Marketing Cloud, Sales Cloud, Service Cloud, and Core platforms to support complex, multi‑program customer communications and evolving product experiences to support CRM initiatives.
• Collaborate with enterprise architecture and engineering teams to define future‑ready, reusable solution patterns, including migration strategies, that scale across launches and business units.
• Provide strategic and architectural leadership to drive Salesforce optimization roadmaps and complex digital solutions aligned with business objectives.
• Identify and champion optimization opportunities, continuously improving platform performance, processes, and delivery efficiency.
• Translate complex business requirements into clear, structured user stories and architectural guidance, ensuring alignment with Salesforce capabilities, enterprise standards, and backlog prioritization.
• Lead end‑to‑end delivery readiness, overseeing development cycles, coordinating testing strategies, validating data flows, and ensuring production‑ready deployments.
• Monitor CRM solution delivery and quality, triaging defects, performing root‑cause analysis, and partnering with technical teams to resolve issues and maintain reliability.
• Govern UAT and release quality, overseeing review, approval, and final business sign‑off to ensure solutions meet functional, data, and customer‑experience expectations.
• Work independently within a distributed, global team, demonstrating accountability, adaptability, and effective communication with both technical and non‑technical stakeholders.

What you’ll need:

• Bachelor’s degree in Computer Programming, Software Engineering, IT Management, or a related discipline, or equivalent Salesforce experience of more than 5 years.
• Exceptional interpersonal and communication skills, with a proven ability to build strong, effective relationships and influence across technology teams and senior leadership.
• Proficiency in Agile delivery methodologies, demonstrating flexibility and efficiency in dynamic environments.
• Experience with Omnichannel marketing integrations (Social, SMS, Chat) and real-time marketing solutions.
• Capable of executing cross-cloud implementations across the Salesforce ecosystem.
• Expertise in Salesforce Marketing Cloud technologies: Automation Studio, Content Builder, Journey Builder, and related database integration/management.
• Experience with Salesforce CRM reporting \& analytics.
• Have familiarity with AMPscript, HTML, CSS, and JavaScript.
• Proficient in SQL, complex data models and adept at designing and implementing API integration solutions (REST/SOAP/BULK, Streaming APIs) including mobile app SDKs and security standards (TLS, SSL, data encryption).
• Strong troubleshooting skills with the ability to identify and resolve platform-related issues.
• Salesforce Marketing Cloud Consultant and Data Cloud certifications preferred. Salesforce Admin or other CRM consultant certifications are recommended.

Future-Ready Skills (Nice To Have)

• Experience with AI‑enabled platforms, modern data architectures, and composable enterprise design, shaping the next generation of scalable, Salesforce‑centric solutions.
• Familiarity with CRM and marketing technology ecosystems, including environments where AI and automation enhance business operations and customer experiences.
• Exposure to AI, automation, and intelligent capabilities, such as Salesforce AI features (predictive insights, intelligent automation, and Copilot‑style assistants) integrated with enterprise data environments.
• Experience supporting platform‑based, reusable delivery models across multiple clients or business units.
• Strong enterprise influence, systems thinking, and change leadership, with the ability to translate complex architectural decisions into clear business impact for executive stakeholders.

Benefits

We believe great work happens when people have the support and flexibility they need to thrive. Our benefits include medical, dental, and vision coverage, a 401(k) retirement plan, paid holidays, and Flexible Time Off (FTO) so you can take time away to recharge when you need it. We also offer additional programs focused on wellness, financial security, and professional growth.

We are an equal opportunity employer

We believe that Innovative ideas and solutions start with unique perspectives. That’s why we’re committed to providing every employee a workplace that’s free of discrimination and intolerance. We’re proud to be an equal-opportunity employer and actively search for like minded people to join our team.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.