Sr. HR Operations Analyst

Overview:

The National Federation of Independent Business (NFIB), the nation’s largest small business advocacy organization, is looking to hire a Sr. HR Operations Analyst to join it's Nasvhille, TN based HR Team.

Responsibilities:

HR Process Ownership \& Optimization (Primary Focus)* Support and continuously improve HR operational processes across the employee lifecycle, including hiring, onboarding, job and pay changes, timekeeping, benefits administration, and offboarding.

• Partner with HR and business stakeholders to identify process gaps, inefficiencies, and compliance risks; recommend and implement improvements.

Data Management, Reporting \& Analytics (Expanded Technical Focus)* Configure and maintain UKG Pro and WFM functionality to accurately reflect approved HR and workforce processes.

• Design, build, validate, and maintain standard and ad hoc reports and dashboards supporting HR operations, Total Rewards, Payroll, and leadership.
• Support compliance, regulatory, and audit reporting (e.g., EEO, ACA, payroll/time audits) with accurate and well‑documented data.

Benefits Process \& System Support (Secondary Focus)* Support HR benefits processes including enrollments, qualifying life events, eligibility reviews, and open enrollment.

• Provide benefits‑related data analysis, reporting, audits, and reconciliation support.
• Support benefits‑related reporting and carrier data validation.

Must communicate effectively both verbally and in writing; work outcomes must meet and / or exceed productivity and quality standards. Must be able to work as part of a cooperative team environment independent of direct supervision; adhere to Company and Department policies and procedures. Performs other projects as needed.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field (or equivalent experience).
• 5–7 years of experience in HR operations, HRIS, or a data‑heavy HR role.
• Demonstrated experience managing HR data, reporting, audits, and metrics using Cognos Analytics, Power BI and advanced Excel
• Heavy experience in UKG Pro, UKG WFM, and Cognos Analytics

Equal Opportunity Employer