STS DIRECTOR 2 - 82141

Executive Service

**STS DIRECTOR 2**

Finance and Administration

Strategic Technology Solutions

Nashville, TN

Annual Salary: $119,472\.00 - $155,676\.00

Closing Date: 10/26/2026

This position is designated as Hybrid

Background Check

This position requires a criminal background check and CJIS/FTI Fingerprints. Therefore, you may be required to provide information about your criminal history in order to be considered for this position. The Department of Finance and Administration does not sponsor work visas.

Who We Are And What We Do

Strategic Technology Solutions (STS), a division of the Department of Finance \& Administration, is the centralized enterprise IT organization for the State of Tennessee. We collaborate with state departments to provide technical expertise and innovative solutions that support their ability to deliver services to citizens efficiently and effectively. The benefits of having a central IT organization are economies of scale, promotion of security standards and best practices, and access to highly skilled shared resources. Enterprise Governance and Administration provides the governance, financial management, procurement support, strategic planning, and administrative services that support STS operations and statewide technology services.

Job Overview

The Deputy Director of Enterprise Governance and Administration will lead and provide support to a staff of approximately 20-25 IT and business professionals in business functions to support enterprise IT operations; with approximately 3-5 direct reports. The position will support enterprise governance across STS operations, Business Solutions Delivery, Enterprise Resource Planning, and agency partners. This position will report to the STS Director 3, Director of STS Enterprise Governance and Administration and will partner with STS service owners, agency leadership, vendors, the Central Procurement Office, and other state stakeholders to align technology strategy, operations, financial stewardship, and service delivery.The Deputy Director of Enterprise Governance and Administration will provide leadership and oversight for STS procurement, budget development and execution, accounting coordination, financial reporting, internal financial controls, vendor and contract administration, and the management of STS service chargeback models. The position will lead efforts to continue to simplify and standardize the STS chargeback model so that agencies can clearly understand the services they receive, the basis for charges, billing schedules and available cost-management options.

Key Responsibilities

• Assist in setting the strategic direction and priorities for Enterprise Governance and Administration (EGA), including Technology Business Management, IT Asset Provisioning, IT Strategic Contracts Solutions, and IT Supply Chain Management.
• Assist in the development and execution of Technology Business Management practices for IT spend planning, budgeting, forecasting, resource planning, cost allocation, cost transparency, and benchmarking.
• Provide support for Apptio and related Technology Business Management tools, including Cost Transparency, IT Planning, and Benchmarking modules, data model management, and appropriate customization of the platform.
• Assist in the development of cost models and rates for IT service offerings and provide recommendations regarding service costs, revenues, funding requirements, and financial sustainability.
• Lead coordination of STS accounting operations with the Division of Accounts, Budget, and other F\&A partners.
• Review financial reports for accuracy, completeness, unusual activity, and compliance with state accounting and reporting requirements.
• Coordinate responses to financial audits, management reviews, and requests from Budget, Accounts, internal audit, external auditor and executive leadership.
• Partner with STS service owners, agency leadership, Budget, the Central Procurement Office, Division of Accounts, vendors, and other stakeholders to align IT strategies, roadmaps, budgets, contracts, and service plans with statewide goals.
• Lead coordination with agencies, vendors, and the Central Procurement Office to develop Requests for Proposal, Requests for Information, Requests for Quotation, and other procurement documents for technology goods and services.
• Lead STS procurement planning in coordination with Central Procurement Office, including procurement forecasts, renewals, solicitations, amendments and contract closeout.
• Ensure procurement activities are aligned with approved budgets, business requirements, statewide contracts, competition requirements, and applicable procurement policies.
• Review and approve staffing, cost, revenue, scope, and timelines needed to complete strategic initiatives supporting STS operations, Business Solutions Delivery, and Enterprise Resource Planning.
• Monitor the EGA operational environment through key performance indicators, service level agreements, financial measures, and other performance data to identify trends and proactively anticipate problems.
• Oversee data management and analysis used to support technology planning, financial decisions, performance reporting, and executive-level recommendations.
• Evaluate existing workforce capacity against current and future service offerings and recommend resource allocations that support statewide priorities and the strategic plan of the organization.
• Develop divisional and statewide process improvements that streamline workflow, improve cycle times and accuracy, and strengthen governance and accountability.
• Manage customer expectations and negotiate solutions to complex problems with agencies, customers, vendors, and internal partners.
• Explain complex technical, financial, and operational concepts to non-technical stakeholders and communicate status, risks, recommendations, and decisions to management, peers, subordinates, and customers.
• Support adoption of internal initiatives, governance practices, and process changes by communicating their benefits and facilitating implementation across STS and partner agencies.
• Make strategic recommendations to executive management and develop and maintain individual performance plans in accordance with the State's performance evaluation policies.

Minimum Qualifications

Required Skills/Abilities:

• Understanding of State of Tennessee budget, fiscal, and financial management policies and practices.
• Understanding of State of Tennessee procurement and contracting policies and practices.
• Ability to learn new IT management tools, such as Apptio for Technology Business Management, including Cost Transparency, IT Planning, and Benchmarking modules.
• Strong data analysis skills.
• Knowledge of STS organizational structure and operations and the State of Tennessee's enterprise resource planning system.
• Ability to align IT strategy with business goals and develop and implement IT roadmaps.
• Ability to work closely with staff throughout the Department of Finance \& Administration and STS concerning the strategic direction and funding of IT projects.
• Ability to lead, motivate, mentor, and develop staff and build effective teams.
• Excellent interpersonal, written, verbal, presentation, negotiation, and customer-service skills.
• Strong problem-solving skills, critical thinking, sound judgment, conflict management, and decision-making ability.
• Excellent time management, organization, prioritization, strategic agility, and ability to drive results.
• Ability to work independently, meet deadlines, and function effectively in a fast-paced environment while collaborating with multiple divisions to achieve shared goals.Minimum Qualifications:
• Bachelor's degree in Business, Accounting, Finance, Procurement, Information Technology (IT), or another relevant technical discipline. Relevant professional IT experience may be substituted for the required degree.
• Eight (8) years of experience directing either accounting, budget and fiscal operations, procurement and contracting operations, and/or IT operations and functions of considerable difficulty.
• Three (3) years of management experience.
• Experience working with executive leadership to create vision, strategies, and supporting financial, procurement, and/or operational plans.

Preferred Experience

• Understanding and experience of State of Tennessee budget and fiscal policies and practices.
• Understanding and experience of State of Tennessee procurement and contracting policies and practices.
• Experience with the State of Tennessee's enterprise resource planning system or IT service management tools.
• Prior State of Tennessee government experience.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.