供应链经理Supply Chain Manager

该职位来源于猎聘 Key Responsibilities:

• Supply Chain \& Logistics Management:
• Develop and optimize procurement plans to ensure supply stability and control procurement costs.
• Oversee the daily operations of warehouses management, including inventory management, inbound/outbound process optimization and stock turnover control, to ensure efficient and accurate logistics, reduce loss rates, and speed up supply chain agility.
• Coordinate import/export operations, ensuring compliance with regulations (e.g., customs clearance, tariffs, etc.), optimize cross-border logistics expenses.
• Order Management \& Analytical Support:
• Streamline sales order processing to ensure timely and accurate handling.
• Conduct sales data analysis, establish a data monitoring framework, regularly analyze sales trends, inventory composition and logistics costs, provide actionable insights and driving implementation.
• After-Sales Supervision \& Team Collaboration:
• Refine the after-sales management process, manage customer complaints, return/exchange processes and repair service outcomes to enhance customer satisfaction.
• Regularly consolidate and analyze after-sales feedback to optimize product and service processes.
• Lead a team of 4-5 members, develop proper work plans, performance evaluations, and training programs to bolster team's expertise.
• Collaborate with Marketing, Sales, and other departments to formulate operational strategies, fostering brand influence and sales target achievement.
• Participate in company strategic planning and provide regularly reports on key metrics, (e.g., inventory turnover, order fulfillment rate, customer satisfaction, etc.). Qualifications:
• Educational Background:
• Bachelor's degree or above in Supply Chain Management, Procurement, Logistics, International Trade or related field.
• Work Experience:
• 10\+ years in retail operations, with at least 5 years\+ in a leadership role, preferably in Home/Luxury Goods Industry.
• Familiarity with the entire process of procurement, warehousing and logistics management, with experience in import/export operations being a plus.
• Core Competencies:
• English Proficiency: Fluent in English for routine business communication and document processing.
• Computer Skills: Proficient in ERP systems and skilled in Microsoft Office (e.g., Excel, PowerPoint, Power BI).
• Data Analysis: Leverage data to drive strategic decisions, optimizing operations based on insightful analysis of sales, inventory and other key metrics.
• Cross-Cultural Collaboration: Strong leadership skills and the ability to communicate effectively across diverse cultures and teams.
• Personal Attributes:
• Strategic thinker with a cost-control mindset, resilient under pressure and outstanding execution abilities.
• Exceptional interpersonal skills, adept at fostering seamless communication and collaboration with external partners and internal stakeholders.

主要职责： 1\. 供应链与物流管理 - 制定并优化采购计划，确保供应稳定性，控制采购成本； - 监督第三方仓库的日常运营，包括库存管理、出入库流程优化及库存周转率控制，确保物流高效准确，降低损耗率，提升供应链响应速度； -协调进出口业务，确保合规性（如报关、关税等），优化跨境物流成本。 2\. 订单管理与分析支持 - 统筹销售订单录入、审核及分拣流程，确保订单处理时效与准确性； -分析销售数据，建立数据监控体系，定期分析销售趋势、库存结构及物流成本，提供优化建议并推动执行。 3\. 售后管理与团队协作 - 建立完善售后管理体系，监管客诉、退换货及维修服务结果，提升客户满意度； -定期总结并梳理售后反馈，优化产品及服务流程； - 领导4-5人团队，制定工作计划、绩效考核及培训方案，提升团队专业能力； - 协同市场、销售等部门制定运营策略，推动品牌影响力及销售目标达成； - 参与公司战略规划，定期汇报运营指标（如库存周转率、订单完成率、客户满意度等）。 任职资格： 1\. 教育背景 -全日制本科或以上学历，学士学位，优先考虑供应链管理、采购、物流或国际贸易相关专业。 2\. 工作经验 - 十年以上零售行业运营管理经验，五年以上团队管理资历，有家居/高端消费品行业背景优先； - 熟悉采购、仓储、物流全链路管理，具有进出口业务经验者更佳。 3\. 核心能力 -英语能力：英语听说读写流利，能作为工作语言进行日常商务沟通与文书处理； -计算机技能：熟练使用ERP系统、常用办公软件（如Excel、PPT、Power BI等）； - 数据分析：具备数据驱动决策能力，能通过销售、库存等数据优化运营； - 跨文化协作：适应外资企业环境，具备多元化团队管理经验与跨文化沟通能力。 4\. 素质要求 -具备战略思维与成本管控意识，抗压能力强，执行力突出； - 沟通协调能力优秀，可高效对接外部供应商/服务方与内部各职能团队。